How to guide a member through all five phases of the Triple-G Method: what to reinforce each phase, the check-in cadence, and how to use the Member Portal.
- By the end you will be able to name all five phases, their week ranges, and the single message to reinforce in each
- By the end you will run the standard check-in cadence across the full 20 weeks and know who owns each touchpoint
- By the end you will walk a member through the Member Portal: My Journey, week pages, the track log, and the Library
- By the end you will handle common phase-by-phase questions in compliant, on-voice language you can use word for word
The arc you are guiding
The Triple-G Method is one 20-week reset, delivered in five four-week phases. Your job is not to push a member through it; your job is to keep them oriented, encouraged, and consistent for one week at a time. The member only ever has to do the week in front of them. You hold the map.
Memorize the arc so you can place any member instantly. When someone says "I'm in week 10," you should already know they are in Momentum, that the habits they have built are meant to be compounding, and exactly what you are reinforcing this month.
Triple-G (GLP-3) is the non-prescription, physician-guided peptide that runs alongside the coaching, nutrition, movement, and accountability work. It is a nutritional-support peptide, not a prescription product. Everything below is general education that your clinical team personalizes for each member. Individual results vary.
- Phase 1 Foundation, Weeks 1-4: orient and set the baseline
- Phase 2 Ignition, Weeks 5-8: build the daily rhythm
- Phase 3 Momentum, Weeks 9-12: let habits compound, add strength
- Phase 4 Recomposition, Weeks 13-16: protect lean mass, shift focus off the scale
- Phase 5 Stabilization, Weeks 17-20: lock in the new normal and plan for maintenance
Phase 1 — Foundation (Weeks 1-4)
Reinforce one thing: this is a 20-week arc, not a sprint, and progress beats perfection. New members are often anxious or comparing themselves to something they saw online. Your tone is warm and steady, and you keep returning them to the single week in front of them.
The practical work of Foundation is the baseline and the four anchors: protein first, steady hydration, sleep, and a daily walk. Get them recording a baseline weight and measurements, and get them to read the five-phase overview in My Journey so the road ahead feels known instead of scary.
If they ask how fast it works, never quote a number, a percentage, or a timeline. Redirect to consistency and remind them their clinical team personalizes everything for them. Individual results vary.
- Reinforce: one week at a time, progress over perfection
- Confirm a recorded baseline weight and measurements
- Make sure they have read the phase overview in My Journey
- Anchor the four habits: protein, hydration, sleep, daily walk
Phase 2 — Ignition (Weeks 5-8)
Reinforce one thing: rhythm. By now the newness has worn off and real life is interfering. This is where you make the daily routine boringly repeatable. Encourage the meals that already work for them, a consistent walk, and using the track log every day so the pattern becomes visible.
This is also the phase where the first questions about their weekly Triple-G support tend to surface. Keep language compliant: it is "your Triple-G protocol" or "your weekly support," never a dose. Anything clinical about how they are feeling goes to the provider, not the front desk or the coach. Frame your role as encouragement and general education; the clinical team personalizes the protocol.
If the scale is not moving the way they hoped, normalize it, point them to the trend rather than the daily number, and route any concern to their care team. Individual results vary.
- Reinforce: build a repeatable daily rhythm
- Encourage daily use of the track log
- Route any question about their Triple-G protocol, or about how they feel, to the provider
- Coach the trend, never a single day's weight
Phase 3 — Momentum (Weeks 9-12)
Reinforce one thing: systems carry you when motivation dips. Members usually hit a motivation dip somewhere in here, and that is expected, not a failure. Your message is that the habits they built are now doing the lifting for them.
The new ingredient in Momentum is strength. Encourage two short strength sessions a week to protect lean mass while keeping the daily walk. Have them review their track log for the trend over the month, not the wiggle of any one day.
This is a great moment to celebrate non-scale wins out loud: energy, clothes fitting better, sleep, mood. Name what you genuinely observe in front of you, and never attach a promised number to it. Individual results vary.
- Reinforce: trust your systems, especially when motivation dips
- Introduce and encourage two short weekly strength sessions
- Review the monthly trend in the track log together
- Celebrate non-scale wins without promising any outcome
Phase 4 — Recomposition (Weeks 13-16)
Reinforce one thing: the scale is no longer the headline. As the body recomposes, weight can stall or move slowly even while the member is getting visibly stronger and leaner. If you have not prepared them for this, a stall here reads as failure, so prepare them in advance.
Protect lean mass: keep protein high, keep strength sessions consistent, keep walking. Shift check-in conversations toward measurements, how clothes fit, strength, and energy rather than the morning number.
When someone is frustrated by a stall, do not diagnose and do not improvise about their Triple-G protocol. Validate, reframe toward recomposition as general education, and route anything clinical to their care team. Individual results vary.
- Reinforce: progress is now about composition, not just the scale
- Prepare members for slow or stalled scale movement before it happens
- Keep protein, strength, and walking consistent
- Send stall frustration to the provider; you validate and reframe, you do not diagnose
Phase 5 — Stabilization (Weeks 17-20)
Reinforce one thing: this becomes your normal life, not a temporary diet you end. Stabilization is about confidence and a maintenance plan. The member should leave week 20 owning their habits and knowing what their care team has mapped for life after the reset.
Review the full 20-week journey with them. Celebrate the arc completed. Then have an explicit forward conversation: what continues, what their maintenance check-in cadence looks like, and that any change to their Triple-G protocol is a clinical decision their provider makes, not something decided at the front desk.
End on the program voice: warm, credible, grounded. They did the work; you walked it with them. Individual results vary, and their clinical team personalizes the next chapter.
- Reinforce: this is the new normal, not the end of a diet
- Review the completed 20-week journey and celebrate it
- Have an explicit maintenance and forward-cadence conversation
- Any change to the Triple-G protocol is a provider decision
The check-in cadence
Consistency in contact is what separates a member who finishes from one who quietly drops off. Use this default rhythm and let the provider adjust it per member. The goal is that no member goes two weeks without a human touchpoint and no member is ever surprised by what comes next.
Front desk owns scheduling and the warm welcome. Coaches own the weekly and habit conversations. Providers own anything clinical, anything about the Triple-G protocol, and the phase-transition reviews. When in doubt about who owns a question, the rule is simple: clinical goes to the provider.
Flag, do not improvise. If a member reports something that feels like a clinical concern, your move is to route it to their care team the same day, not to reassure them with an answer you are guessing at.
- Weekly: a coaching touchpoint (call, message, or visit) on habits and the week's focus
- Every 4 weeks: a phase-transition review with the provider to close one phase and open the next
- Daily, by the member: track log entries and the morning weight in the portal
- Ongoing: route any clinical or protocol question to the provider the same day
- Week 20: a completion review plus a written maintenance plan from the care team
Using the portal, and the language you carry
Every member has a Member Portal, and knowing it cold lets you guide instead of troubleshoot. Walk new members through it during Foundation and re-point them to it at every check-in. My Journey is the spine: five phases, twenty week pages, and a progress ring. Each week page carries that week's focus, the actions, nutrition and movement guidance, a mindset reframe, and a short FAQ. Members tap Mark week complete to advance the ring, which is also how you and the provider see momentum at a glance.
The track log is where they record daily water, morning weight, energy, and strength sessions; teach them to read it as a trend, not a daily verdict. The Library holds the education pieces such as The Science of Your Set Point, while What to Expect sets honest early expectations and is your best link to share with an anxious new member.
Staff language becomes member language, so model it perfectly. Refer to the therapy only as Triple-G (GLP-3), the Triple-G peptide, or Triple-G, and describe it as a non-prescription, physician-guided nutritional-support peptide. Use "your Triple-G protocol" or "your weekly support" rather than any clinical-supply wording. Never promise pounds, a percentage, or a timeline, never invent a statistic or a testimonial, and never discuss cost. Pair any mention of results with individual results vary. When unsure, say less and route more: "great question for your provider, let's get that to them today" is always compliant and always good care.
- My Journey: the phase map, week pages, and the progress ring
- Week page: focus, actions, nutrition, movement, mindset, FAQ
- Mark week complete: how members advance and how the team sees momentum
- Track log read as a trend; Library and What to Expect for the why and honest expectations
- Triple-G (GLP-3) only — no cost, no promised number; always pair results with individual results vary
Welcome. I'm really glad you're here, and we're walking this with you the whole way.
This is a 20-week reset in five short phases, and you only ever have to focus on the one week in front of you.
Let's get your baseline recorded today, and I'll show you how to open My Journey in your portal.
Individual results vary, so we keep our eyes on consistency, not the scale on any single day.
I hear you, and that frustration is completely normal around this point.
We coach the trend over the month, not the number on any one morning, and your track log will show you the line.
Anything about how you're feeling, or about your Triple-G protocol, I want to get to your provider directly so they can personalize it for you.
You're building the rhythm that carries the whole program. Keep going. Individual results vary, and consistency is what we're after.
This is actually the phase where the scale stops being the headline, so a slow or stalled number here is expected, not a step back.
As your body recomposes, you can be getting stronger and leaner while the scale barely moves.
Let's look at your measurements, your strength sessions, and how your clothes are fitting instead.
I'll flag this for your care team today so they can review it with you. Individual results vary, and they personalize this for you.
Great question, and I'm glad you asked.
Triple-G (GLP-3) is a non-prescription, physician-guided nutritional-support peptide that helps the body restore healthy satiety signaling.
It runs alongside your coaching, nutrition, and movement work, and your provider personalizes the protocol to you.
For anything clinical about it, let's get your provider on it so you have the most accurate answer. Individual results vary.
Look at what you just did — twenty weeks, all five phases, start to finish. That's the whole arc.
From here it becomes your normal, not a diet you stop.
Your care team is putting together your maintenance plan and the check-in rhythm that comes next.
Any change to your Triple-G protocol going forward is a decision your provider makes with you. We're proud to have walked this with you, and individual results vary as you settle into maintenance.
Checklist
- Be able to name all five phases and their week ranges from memory
- Know the one reinforcing message for each phase
- Confirm every new member has a recorded baseline and has opened My Journey
- Run a weekly coaching touchpoint and a provider review every 4 weeks
- Teach the track log as a trend, not a daily verdict
- Route every clinical or protocol question to the provider the same day
- Use only Triple-G (GLP-3) language; never a promised number and never cost
- Pair any mention of results with individual results vary
Key takeaways
- Five four-week phases, one 20-week reset: Foundation, Ignition, Momentum, Recomposition, Stabilization
- Each phase has a single message to reinforce, from progress-over-perfection to this-is-your-new-normal
- Cadence: weekly coaching touchpoint, provider review every 4 weeks, daily member track log, week-20 maintenance plan
- The Member Portal is the spine — guide members through My Journey, week pages, the track log, and the Library
- Staff language becomes member language: Triple-G (GLP-3) only, no promised numbers, no cost, individual results vary, clinical goes to the provider